📦 Shipping & Return Policy – Gapsoe
At Gapsoe, we aim to deliver your favorite skincare and fashion essentials with care, speed, and satisfaction. Please read our shipping and return policy carefully before placing an order.
🚚 Shipping Details
Standard Delivery:
Charges: Rs. 220
Delivery Time: 3–5 working days
Express Delivery via TCS:
Charges: Rs. 350
Delivery Time: 1–2 working days (after dispatch)
Note: Delivery times may vary depending on your location and order confirmation.
🔁 Return & Exchange Policy
10 Days Free Return Guarantee
You can return any product within 10 days of receiving your order — no questions asked.
The product must be unused, in original condition, with tags and packaging intact.
Non-Refundable Charges:
Shipping charges (Rs. 220 or Rs. 350) are non-refundable.
Return shipping costs are the customer’s responsibility and not covered by Gapsoe.
Return Process:
To initiate a return, please contact our customer support team via WhatsApp or email with your order number and reason for return. Our team will guide you through the next steps.
❗ Important Notes
Items must be returned in their original condition.
We reserve the right to decline returns that do not meet the above criteria.
Refunds are processed once we receive and inspect the returned product.
For assistance, feel free to contact us:
📧 Email: support@gapsoe.com
📞 WhatsApp: 0347 3700039
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